AUTONET TV

Round and Round (Wheel Balancing)

In a perfect world, all wheels and tires would be perfectly round and weigh exactly the same at every point of the wheel.  Unfortunately, they're not, and if they're out of balance, they can reduce the lifespan of your tires, make your vehicle shake like a carnival ride, and maybe even damage a few suspension parts along the way.  You don't want that!

Wheel balancing, sometimes known as tire balancing, is a process by which a technician makes sure your tire/wheel assembly has evenly distributed weight.  If it isn't, it can give your ride bad vibrations.  If you feel your vehicle's steering wheel shaking, it can mean unbalanced wheels in the front. If you can feel a vibration in your seats, it could be unbalanced rear wheels.

In addition to your vehicle vibrating at higher speeds, there are other signs that your wheels are out of balance. You may see uneven tread wear, or you may notice you aren't getting the kind of fuel economy you used to. 

When you experience these problems, bring your vehicle in, and we can put your wheels on a machine designed to detect any imbalance.  The technician will start your wheels spinning, and a computer will determine how much weight is needed where.  Then, the technician can add small weights on the inside or outside of your wheel rim to precisely balance out the uneven weight.  When the wheel is balanced correctly, it will spin evenly and smoothly.

Sometimes your vehicle will hit a pothole or object in the road that dislodges one of those weights, which can throw that wheel out of balance again.  If so, you'll have to bring it in to have that corrected

Some drivers confuse wheel balancing with wheel alignment. Alignment is making sure the wheels are perpendicular to the road and parallel with each other.  Sometimes your vehicle will need both balancing and alignment done at the same time.

No vibrations are good vibrations when it comes to your wheels.  Bring your vehicle to us, and we'll perform a balancing act to keep your vehicle riding smoothly down the road.

McLearen Shell
3043 Centreville Road
Herndon, VA 20171
(703) 318-7744
http://www.mclearenshell.com

Such a Little Part (Climate Control Resistor)

You expect your heater/air conditioner to work like it should.  You have a control for temperature and one for fan speed.  You even have a control for what vents the air comes out of. 

Don't be surprised one day if your blower fan develops a mind of its own and starts going crazy.  Most of the time, you may find that it starts blowing at full speed, and nothing you do to try to control it does any good.  This is what may be happening.

Your blower motor has an electronic component called a resistor.  It does what its name says; it offers resistance.  When you want the fan to run more slowly, you turn the fan speed down.  That resistor accomplishes that by turning its resistance up.  When the resistor fails, the power has nothing to slow it and the fan speeds up. 

It's a small part and can fail due to age or corrosion.  It's usually not an expensive part, either, but it's often found in a location that's not that easy for the technician to get to.  That means labor costs will vary depending on the design of your vehicle. 

Occasionally, a faulty resistor can cause the blower motor not to work at all or only partially come on.  But other things can cause that as well, such as a faulty fan switch or vent control. 

This is where a technician's training comes in.  Special equipment can track down precisely where the issue is so you can be assured the correct part is being replaced.

It's just not pleasant when the blower motor isn't following orders.  Have your service facility check it out so you can be the blower's boss, like it should be. 

McLearen Shell
3043 Centreville Road
Herndon, VA 20171
(703) 318-7744
http://www.mclearenshell.com

The Light Many Drivers Fear (Check Engine Light)

Ask just about any driver about one thing they fear seeing inside their vehicle and they'll say it's the Check Engine light coming on. You know, that little light on your instrument panel that is in the shape of a vehicle engine, often accompanied by the words Check, Check Engine, Check Engine Service, or Service Engine Soon.

There are so many different reasons that light shows up, from something as simple as a loose gas cap to a more serious problem that requires immediate attention. 

The Check Engine light comes on because a component of your vehicle's onboard diagnostics system is telling you something isn't operating normally. Your vehicle has a lot of sensors built in, all tied together by computers.  When the sensors are showing that things somewhere aren't functioning the way they should be, they alert the vehicle's diagnostic computers and tell you something's amiss.

The simple rule is if the Check Engine light is on steadily, it's something you should have checked soon but it's not urgent.  If it's flashing or has turned red or orange instead of yellow, get your vehicle checked out as soon as possible.  If you don't, you may be facing some costly repairs.

Here are a few problem areas that may trigger your Check Engine Light. 

• Something's wrong with the emissions equipment.  Maybe too much fuel is getting into the catalytic converter, or the exhaust gas recirculation system isn't working right.  Because some of these components are expensive to replace, it's worthwhile to have a technician look at your vehicle sooner rather than later.
• Your ignition system isn't working right.  That means spark plugs, coils, and wires.  If your engine is misfiring, that could translate into an illuminated Check Engine light.
• The transmission isn't behaving the way it should.  The transmission works in tandem with the engine, so if a sensor sees something wrong there, it will tell the vehicle to turn on the Check Engine light.

As you can see, there are many things that can cause the light to come on, and when it does, it really is a good idea to find out why.  When you bring your vehicle in, we have an electronic device that can read a code or multiple codes stored in your vehicle's computers.  That will provide the technician with clues pointing to the cause of the trouble and helps pinpoint where that trouble is. 

McLearen Shell
3043 Centreville Road
Herndon, VA 20171
(703) 318-7744
http://www.mclearenshell.com

When Your Air Bag Light Comes On (Illuminated Air Bag Light)

There are some dashboard lights you should pay more attention to than others.  One is the air bag light.  If it's on and your vehicle is in an accident, your air bags probably won't do their job.

Automakers began installing air bags in the late 1990's since they were mandatory in the United States, and manufacturers have included them in Canadian vehicles as well.  Safety experts say using a seat belt in combination with an air bag gives passengers the best chance of surviving a crash and minimizing serious injury.

The air bag warning light takes a few different forms.  Some look like a picture of a belted passenger with an inflated air bag from a side view.  Or there may be a warning light that says something like "Air Bag," "SRS" (for supplemental restraint system), "Airbag Deactivated" or "Air Bag Off."

Different things cause the air bag light to come on.  Your vehicle may have been in an accident during which, while the air bags didn't inflate, crash sensors were activated.  Some of them may be connected with your vehicle's seat belts.  A technician can reset the air bag if this has happened.

Fuses can also blow which will cause the air bag light to come on.  Another possible cause? A sensor that tells the vehicle's computer whether or not there is someone riding in the passenger front seat may be malfunctioning. 

Air bags are not for the do-it-yourselfer.  They are sophisticated systems that require specialized training and equipment to diagnose and repair.  If an air bag light is on, take it to a qualified service repair facility.  One more thing: remember that safety experts have designed air bags to work in conjunction with seat belts for maximum protection in accidents.  So always wear your seat belt.  

McLearen Shell
3043 Centreville Road
Herndon, VA 20171
(703) 318-7744
http://www.mclearenshell.com

Regular Schedule or Severe Service Schedule at McLearen Shell?

Today's McLearen Shell article focuses on severe service maintenance. Many Herndon drivers are not aware of them and yet there are also very vocal advocates in VA who think that severe service schedules apply to everyone. Somewhere between a complete lack of awareness and the dire blanket statements lies a reasonable approach to severe service maintenance at McLearen Shell.

To back up a little, vehicle owner's manuals have schedules for preventive maintenance: things like oil changes, transmission service and so on. They say you should change your oil after a certain distanced traveled or after so many months. Herndon drivers understand this very well. What they may not know is that there are actually two service schedules: the regular schedule and the severe service schedule. The mileage and time intervals are lower on the severe service schedule.

Now when you hear 'severe service,' you may think it doesn't apply to you because you don't feel your driving conditions are severe or extreme – it's just normal everyday driving in the Herndon area. So let's list some of the conditions that classify as severe so that you can make the judgment on your own driving.

Before we start the list, here's a point of contrast that definitely is not severe driving. Driving down your nearest VA interstate at the highway speed limit on a 75 degree F/24 degree C day loaded only with your passengers. This is an easy trip for your vehicle: your engine is loafing along at low RPMs, no heavy loads to pull and moderate Herndon temperatures. Now let's look at some severe service driving conditions.

Most trips around Herndon are less than four miles/six and a half kilometers. When your vehicle engine cools down, moisture condenses in the engine. This water in the oil doesn't get a chance to evaporate on short trips because the oil doesn't get hot enough. A lot of short trips in your vehicle means a lot of water build up. And water in the oil leads to the creation of sludge which can damage the engine. Changing the oil more frequently keeps sludge from building up. By contrast, highway driving warms the engine up and gets the water burned off.

Here's another example. Most trips around Herndon are less than 10 miles/16 km and outside temperatures are below freezing. This is the same reasoning, but in very cold VA weather it takes even longer for the oil to get hot enough to evaporate the water, hence 10  miles/16 km as opposed to 4 miles/6.4 km.

Next, you drive in very hot VA weather. The hotter it is outside, the more cooling the engine, transmission, brake fluid and so on becomes. The environment in which the fluids reside is more hostile, and the fluids simply break down faster. Therefore, the lower change interval.

Another: driving at low speed most of the time. Every vehicle engine has what's called its power band. This is a range of RPMs in which it's most efficient. Low speed driving doesn't keep the engine in its power band so it's working harder. This is one of the reasons that ratings are worse in downtown than on the highway.

Stop and go driving in Herndon is another severe service condition. You're always accelerating, which works the vehicle engine and transmission harder. Then you're stopping, which works the brake fluid harder, causing it to get very hot. Highway driving, on the other hand, requires far less horsepower to maintain its speed than getting a stationary vehicle from a stop light up to 25 mph/40 kph. A lot of this and you'll need to follow the severe service schedule.

Also on the list is operating your vehicle in dusty, polluted or muddy conditions. Obviously, your engine air filter and cabin air will get dirty faster and need to be changed more frequently as will your breather element. Some of this dust and dirt will make its way into your fluids. They will simple get dirty faster and won't protect the components as well as fresh fluids.

Finally, you're driving under severe conditions in Herndon when you tow a trailer, regularly carry heavy loads or carry a car-top carrier. This is pretty obvious. You'll spend more time in lower gears so the engine and transmission work much harder and create more heat. Brakes will be more stressed stopping the heavier loads.

Sounds like most of us in Herndon operate under severe driving conditions at least some of the time. How can Herndon drivers know which schedule to follow?

Think of it as a spectrum with "always driving under severe conditions" on one end and "never driving under severe conditions" on the other end. Some will be at one extreme or the other, but most of us will fall somewhere in between.

Carefully think about your driving conditions and decide if you should do your preventive maintenance closer to the severe service recommendation or the regular recommendation. Of course, your McLearen Shell service advisor can help you with your decision.

McLearen Shell
3043 Centreville Road
Herndon, VA 20171
(703) 318-7744
http://www.mclearenshell.com

Before You Buy that Used Vehicle (Having a Used Car Inspected Before Buying)

Let's face it.  New vehicles are expensive, so finding a good used one can save drivers a lot of money.  It's tempting to look through ads, find a private seller who has what you're looking for and pay a price you think is a great deal.  But when you go over to look at a used car, do you really know what to look for to uncover potential problems with it?

The answer is probably no.  Used cars can look great on the outside, maybe even have lustrous paint and a super clean interior. But is it possible that vehicle's been in an accident? Does it have electrical problems you can't detect easily? Is any fluid leaking that you don't know about?

Think about it.  You are about to spend thousands of dollars for a complex machine and you're considering judging its condition without much expertise.  That's why it makes sense to have a qualified technician inspect any used vehicle you're considering buying.

Many vehicle repair facilities will do it for around $100-$200.  They'll check to see what's working right and what's not working.  They'll check for leaks and how strong the battery is; they'll look for signs it's been in an accident or has been painted. They'll look in places you'd find inaccessible, and they'll take it for a test drive to see what noises, vibrations and smells might give clues to any major problems.  An inspection usually takes about an hour.

You should have an inspection done by a technician you know and trust.  They'll have your best interests in mind.  And the inspection should be done before you start negotiating a price with the seller.  It's money well spent to either give you peace of mind that you're getting a good vehicle or steer you away from a lemon. 

One sign a used vehicle isn't a good deal? If the buyer refuses to let you have it inspected.  That says just about everything that needs to be said.    

McLearen Shell
3043 Centreville Road
Herndon, VA 20171
(703) 318-7744
http://www.mclearenshell.com

Feeling Powerless (Why Is My Battery Light On?)

When one of your vehicle’s warning lights comes on, the first thing that comes to mind is, “Oh, no, what’s wrong now?” When it’s the battery light, it means there’s something wrong with your vehicle’s battery or charging system.  And because both are important for your vehicle to work properly, it’s a good idea to get it checked out.  Here are some things that may cause a battery light to illuminate.

It could be that your battery has failed.  It could be on its last legs or completely dead.  When it isn’t showing it has the voltage it should, your vehicle lets you know.

If it’s not the battery itself, it could be the system that charges it.  The alternator is part of that system and could have a problem.  It could be putting out no power, too little power, or too much.  The alternator may not be working because the belt that drives it (using the engine’s mechanical power) could be broken or slipping.  Or the alternator pulley may be broken.

The alternator needs to have a solid connection to the battery, and sometimes the posts that connect to the battery cables get so corroded, they can’t conduct enough electricity. Or it could be that a battery cable isn’t conducting power properly. 

Because the alternator supplies power to other parts of your vehicle, if it gets overloaded, it will also cause your battery light to come on.  Other possibilities are an electrical short in the charging system or a failed voltage regulator.

Your vehicle may be hard to start or it may not start at all if you have any of these problems. It’s important to bring it in to us so we can diagnose and repair the problem before you wind up stranded… and feeling really powerless.  

McLearen Shell
3043 Centreville Road
Herndon, VA 20171
(703) 318-7744
http://www.mclearenshell.com

A Clean Start (Battery Cleaning)

Your vehicle is loaded with electrical devices. Computerized components are everywhere, so good electrical connections are important.  Those begin with your vehicle's battery, so it's important that its connections are in top shape.

Ever had a flashlight that didn't work, took out the old batteries to replace them and noticed the old batteries were all corroded? The same thing can happen to your vehicle's battery. 

The battery type used in most vehicles is a lead-acid, which can be very corrosive.  Corrosion can build up around your battery's terminals that can prevent the electrical connection from being as solid as it needs to be.  You may have even seen discoloration around your battery's terminals if you look under the hood, a sign of corrosion.

Or you might notice visible signs of fraying or loose battery cables. All of your vehicle's components are affected by vibrations from the engine and road surface imperfections, and the battery cables take a lot of jostling every time you drive.  Frayed cables won't conduct as much electricity as intact ones.  Plus, there's the possibility that a frayed cable may touch a piece of metal in the engine compartment that can cause shorts and other problems.

There are some signs to watch out for that might tell you if your battery terminals are corroded or your cables aren't making good contact with them.  You might find your vehicle isn't starting as easily as it used to. You also might see the battery warning light illuminated on your dash. That light looks like a rectangle with a "-" and "+" sign inside.

Our technicians can make sure your battery and cables are at optimal operating capability with regular service and cleaning.  A technician will clean the terminals and portions of the cables that are connected to them.  They may also add an anti-corrosion agent to the cables/terminals. Nothing like giving your vehicle a clean start!

McLearen Shell
3043 Centreville Road
Herndon, VA 20171
(703) 318-7744
http://www.mclearenshell.com

The Truth about Tire Pressure (Tire Inflation)

Most light vehicles (under 10,000 pounds/4,500 kg) in North America sold from 2008 model year on have a feature that many people are confused about.  It's the tire pressure monitoring system (TPMS).  You may have some experience with it yourself if you own a newer vehicle.  Vehicles with TPMS have sensors in each tire that are supposed to warn the driver when tire pressure gets dangerously low.  That's important because tires that are significantly under-inflated can cause very serious accidents.

Unfortunately, many drivers think the TPMS does all the work keeping track of tire pressure. To them, as long as the warning light or gauge isn’t giving a warning, the tires must have the proper amount of air pressure in them.  That's not the case.

Tire pressure monitoring systems aren't all created equal.   Some give you a digital readout of the pressures in each individual tire.  But many simply have a warning light that looks like the cross section of a tire with an exclamation point in the middle.  If you don't know what it is, it's because it's not instantly recognizable as a tire.  In fact, one company that makes TPMS, Schrader Performance Sensors, surveyed drivers.  Their study showed that more than 40 percent of drivers didn't know that that warning light was. 

One out of 5 of the drivers who did know what the light was only looked at their tires after the light came on to see if they could see any that needed air; they never checked them with a tire gauge or had someone else do it.  Ten percent of them didn't do anything when the light came on.

In most vehicles with TPMS, the warning comes on only when the tires are more than 25% underinflated.  The American Automobile Association says that's under the pressure you need for safe vehicle operation.

The bottom line is once a month you should make sure your tires are inflated to the manufacturer's recommendations.  That means each tire should be measured with an accurate, external tire gauge.  To be confident you are getting a correct reading, take your vehicle to a reputable service facility where their equipment is calibrated and they know what they're doing.

Severely underinflated tires can contribute to an accident that kills or severely injures people.  The idea behind TPMS is well intended, but the system was never meant to replace regular inflation measurements and maintenance.  Periodically have your tires checked for proper inflation.

McLearen Shell
3043 Centreville Road
Herndon, VA 20171
(703) 318-7744
http://www.mclearenshell.com

Make your Service Visit at McLearen Shell a Good One

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible.

For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem.

Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or your collection of fast food containers, it won't be easy for the technician to reach some of those parts. Oh, and if your vehicle is neat, it does send a signal that you really care about it.

Finally, stay out of the way of the technician. A recent survey of technicians reveals they work more efficiently and do a better job when they don't have someone hanging on their every move. Can you imagine how you'd feel if someone hovered over you all day while you were trying to get your work done?

McLearen Shell
3043 Centreville Road
Herndon, VA 20171
(703) 318-7744
http://www.mclearenshell.com